FAQ

Frequently Asked Questions (FAQ)

How do I log in to my account?

  • Once you have created an account you will an email with a link and your username along with a temporary password that can be changed once you log in.

How does payment work?

  • Monthly recurring billing to the package you select.

How much does Real Ez Biz cost?

  • All prices are posted in our pricing page. Click the link for Pricing

Can I access my account from anywhere?

  • Yes absolutely! Our Software and App is web based, meaning all data is secured in the cloud and can be accessed from any location. Its accessible via both desktop (PC or Mac) and on your mobile device (Android or IOS).

Can I have more than one login?

  • The number of logins you have is determined by the package you have selected.

What if I don't want my employees to see certain information?

  • While setting up your account, when you add an employee, you can determine if he is and admin or just a normal employee. This will limit what he has access to and what he is allowed to see.

Do I have to sign a contract?

  • No, we don’t have any contracts. Once you are an active user and you wish to stop using our software all you have to do is email us at [email protected] and let us know you wish to stop using our software. Please let us within a minimum of 7 days prior to the end of the billing cycle.

Is there a setup fee to get started?

  • No there is no set-up fee. We have videos available on how to set up your account and we have people who are available to guide in the set up process all free of charge.